Exhibitor Info

Pro Hair Live 2019
Sunday 24th February
10am - 5pm
Monday 25th February
10am - 4.30pm
Manchester Central

Reasons to exhibit

Pro Hair Live is an unmissable industry event for actively-working hair professionals and leading suppliers and manufacturers.

Visitors come to see all the very latest products, tools and technologies from key brands – all under one roof.

Pro Hair Live only features companies that are relevant and committed to the hairdressing industry. It creates a hair-focused environment where top brand owners can engage directly with the key people from top salons.

If you would like to discuss exhibiting at Pro Hair Live, please call Oliver Shannon

01923 237799


Download brochure

The information detailed in the manual should provide you with everything necessary for your successful participation at Professional Hairdresser Live 2018. Some of the services explained will be essential to your participation, while others are an optional extra. Below are outlined the ways we recommend you use the information enclosed.

  1. Read the information in full now this will ensure you are immediately aware of stand information, restrictions, cut off dates for orders etc.
  2. Fill in and return all request/requirement forms immediately if possible; if not, please ensure you do so by deadline dates.
  3. Keep photocopies of any forms you complete and return, and bring them with you to the show. They will be invaluable should you have any queries on site.

The checklist on the following page should assist you with meeting deadline dates.

Please ensure that your stand designers and fitters are aware of the regulations concerning stand construction, the use of officially appointed contractors and the build-up and breakdown times.

If there is anything further you need to know please give Kirstin Eldridge a call on: (01494) 714599 or email: kirstineldridge@supanet.com

Please note that any company that has not paid in full will not be permitted to exhibit at the show.

Please scroll down for the full Exhibitor Manual.

Go here for checklist and to download exhibitor forms

Exhibitions Organiser

Kirstin Eldridge
Tel: 01494 714599
Email: kirstineldridge@supanet.com

Exhibitions Sales Manager

Oliver Shannon
Tel: 01923 237799
Mobile: 07769 976298
Email: oshannon@hamerville.co.uk

Official Contractors

Audio Visual

Sirius Conference & Events Ltd

Unit C4, The Bridge Business Centre

Timothy’s Bridge Road

Stratford Upon Avon

Warwickshire CV37 0HT

Tel: 01789 269262

Fax: 01789 269862


Ernie England
Tel: 07866 610100


The Intershell Group

Intex House

Avondale Way


Gwent NP44 1TS

Tel: 01633 838283

Fax: 01633 838299


The Intershell group
Intex House
Avondale Way
Gwent NP44 1TS
Tel: 01633 838283
Fax: 01633 838299


3rd Element

Unit 22a

Bilton Industrial Estate

Humber Avenue



Tel: 02476 457474

email: info@3rdelement.co.uk

IT Services

Events IT
Manchester Central
Tel: 0161 8277676
email: eventsit@manchestercentral.co.uk

Mobile Credit Card Terminals

123 Hire Ltd
120 Lenman Street
E1 8EU
Tel: 0800 5423 123
Fax: 0800 5427 123


Knight Rigging Services
Unit 5
Aldon Road
Tel: 01253 894688
Fax: 01253 752976
email: mccc@knightrigging.co.uk

Shell Scheme

The Intershell Group

Intex House

Avondale Way


Gwent NP44 1TS

Tel: 01633 838283

Fax: 01633 838299

Visitor Registration

10 Millfield House
Woodshots Mead
WD18 8YX
Tel: 01923 690650
Fax: 01923 690691
email: sales@visitconnect.net

Water & Waste

Silverstone Drive
Gallagher Business Park
Tel: 02476 380 333
email: iellis@ges.com

General information


Friday 23rd February
Space only Exhibitors 1000 – 1900

Saturday 24th February
All Exhibitors 0830 – 1900

Sunday 25th February
All Exhibitors 0815 – 0945

Exhibition Opening Times

Sunday 25th February 1000 – 1700
Monday 26th February 1000 – 1630

Please note we require all exhibitors to be on site ready for visitors
by 9.30am on both show days.


Monday 26th February 1700 – 2000

Exhibitors are reminded that the exhibitor or his contractor must remove any materials scrapped at the end of the exhibition. The removal of all exhibits must be completed by 8.00pm. Property not removed by the end of the breakdown period may be disposed of at the discretion of the Organisers. Exhibitors will be liable for any charges thus incurred.


General information

Audio visual equipment hire

Sirius Conference & Events Ltd are the official AV contractor for the show. AV requirements can be ordered by returning Form 14 to Sirius ASAP.

Build-Up information

Guidelines for trouble free build-up for the show are available for download here.

Car Parking

Exhibitors can obtain special Car Park Vouchers at a reduced rate for the build up, breakdown and open days of the event. Tickets must be purchased in advance through the NCP website (http://www.ncp.co.uk/find-a-car-park/car-parks/manchester-central-under-jv/). Please enter the code EXHIBMC to receive the discount.

Please note that the Manchester Central UnderCroft Car Park has a height restriction of 2m.


Exhibitors with shell scheme stands will have fuchsia carpet included within their stand.

Exhibitors with site only stands are responsible for organising their own carpet requirements. Please contact Ernie England on 07866 610100.

The exhibition aisles will be carpeted in fuchsia.


All catering requirements must be supplied through the venue. It is not permitted to bring in outside supplies of food and drink on to the stands. If you would like to order stand catering please contact kirstineldridge@supanet.com.


Manchester Central does not have any storage facilities for exhibitors. Any deliveries must arrive during the tenancy period and be collected before the end of the tenancy. Please address deliveries as follows:

Your Company name and stand number
Professional Hairdresser Live
Central Hall
Manchester Central
M2 3GX

Demonstration and working exhibits

Exhibitors should confirm details of any demonstration on Form 1 and Form 1.1 of this manual.

In order to offer some advice to those Exhibitors planning to demonstrate equipment in the exhibition hall, the following notes have been prepared:

All running machinery and other working apparatus shall be efficiently guarded to the satisfaction of the Authorities to prevent injury to persons.

Exhibits must be so positioned that at no time will they intrude into the gangway or hazard visitors.

Starting devices on machines should be isolated to prevent visitors operation unattended exhibits.

Proper consideration shall be given to the conditions under which the equipment is being demonstrated which may well differ considerably from the conditions under which it is normally installed and for which the normal safeguards will no longer by appropriate.

Any exhibit or process that generated noxious to toxic fumes, exhausts or smoke of any kind shall be so arranged as to have an effective exhaust system to the outside atmosphere.

The use of compressors, sprayers, auto-trucks and similar plant powered by internal combustion engines is normally prohibited when visitors are in the hall.

The organisers reserve the right to terminate the equipment demonstration at any time.

All supplies of fuel to be kept outside the exhibition in a controlled store for flammable items.

Textile fabrics, signs or other materials used for interior decorative purposes within stands shall be of the following materials: non-combustible material, inherently non-flammable material, durably flame proofed fabric and plastics material acceptable to the local Fire Brigade.

Exhibitors should contact the Organisers for further details should they have any queries relating to the above mentioned points.


Any charges imposed upon the Organiser for damage to the site caused by an Exhibitor or his contractor will be passed on to the Exhibitor in question.


Electrics are not provided as part of the shell scheme package. The Intershell Group are the official electrical contractor for the show and must carry out all electrical work on stands. Any queries regarding electrics should be made direct to The Intershell Group – 01633 838283.

Electrical requirements can be ordered by returning Form 6.1 (Shell Scheme Exhibitors) or Form 6.2 (Freebuild Exhibitors) to The Intershell Group before Friday 9th February, attaching a sketch showing the approximate positioning of all ordered electrical items.

Exhibitors Badges

Exhibitor Badges can be ordered online here.

These will be available for collection during show build up.

Alternatively you can register all stand personnel details on site during build up to print off your exhibitor badges.

In the interests of assisting visitors it is essential that all stand personnel wear identification badges at all times.

Fire precautions

By order of the Local Fire Authority, the required number of standard type water/gas fire extinguishers will be sited within the show. Exhibitors who, because of the nature of their exhibits, require a special type of extinguisher must contact the Organisers prior to the show.

First AID facilities

First aid facilities will be available though out the duration of the Exhibition by contacting a member of the Exhibition team

Forklift Services

Intershell have been appointed to supply fork lift services at the event. If you require this service please complete Form 8 and return it to Intershell before Monday 12th February.


3rd Element has been appointed to supply on hire, a full range of stand furniture as required by the Exhibitors. They have created special package deals for exhibitors – download them here. Please contact 3rd Element to discuss either package details or alternative furniture options. Website – www.3rdelement.co.uk Email – info@3rdelement.co.uk Tel: 02476 457474

Health & Safety

Exhibitors must ensure that all individuals, companies, exhibits, special features and materials they bring to the exhibition comply with the Health & Safety at Work etc Act 1974. Exhibitors must ensure that due thought and consideration is given to their own and others health, safety and welfare throughout the event and so far as is reasonably practicable, that their actions – or omissions – do not give rise to accidents, injuries or an unsafe working environment.

Health and Safety Declaration (Form 2)

All exhibitors MUST complete and return Form 2 by Friday 26th January to indicate their commitment to Health and Safety at the exhibition

Risk Assessments – Shell scheme exhibitors

Shell scheme exhibitors are not always required to undertake risk assessments. You may obtain exemption from the above by completing and returning Form 1 before Friday 26th January. However, certain activities or displays may require you to undertake a Risk Assessment (a sample risk assessment is available online – Form 1.1), prior to the exhibition, identifying the hazards present on site and ways in which you will minimise and control these risks.

Form 1.1 needs to be returned with Form 1 before Friday 26th January.

Risk Assessments – Space only exhibitors

All Space Only exhibitors MUST undertake a Risk Assessment prior to the exhibition, identifying the hazards present on-site and ways in which you will minimise and control these risks. You must also obtain copies of risk assessments from all your appointed contractors who undertake work on your stand. A sample risk assessment is available online (Form 1.1)

Hotel accommodation

Jigsaw Conferences have reserved local hotels for exhibitors. If you would like to book one of these hotels please contact Jigsaw Conferences (0870 752 0433). Alternatively you may prefer to use the online booking system – http://www.internationalvenues.com/events/professional-hairdresser-live/


All Exhibitors are required to hold insurance to cover the legal liability for negligence. This Public Liability Insurance must be for an indemnity of at least £2,000,000.00.

Exhibitors are required to indemnify the Organisers against all liabilities, action costs and compensation for injury or loss of any property, arising as a result of their occupancy of a stand or of any act, omission or negligence by the Exhibitor or agent or any other person under his direction.

Although every reasonable precaution is taken to prevent any loss or damage to exhibitors property, the organisers cannot accept responsibility for any loss or damage that may befall the person or property of the exhibitor from any cause.

Exhibitors and contracts are insured under Public Liability Insurance. This does not protect property owned by the Exhibitor or Contractor and, therefore Exhibitors are reminded to insure displays, equipment and staff property against loss or damage.

Event Insurance are exhibition insurance specialists. You can contact them direct
on 0800 515980/01425 470360.

Please send proof of your current public liability insurance (NOT a copy of your Employers Liability Certificate) for inspection by Friday 26th January to Kirstin Eldridge, Professional Hairdresser Live, Regal House, Regal Way, Watford, Herts, WD24 4YF.

Internet connection

Free WIFI is available at Manchester Central. Exhibitors requiring a hardwired connection on their stand should contact Manchester Central directly. Requirements can be ordered through this link – https://www.manchestercentral.co.uk/online_ordering

Mobile Credit cards terminals

123 Hire supply mobile credit and debit card terminals. This system does not need a landline. If you require this service please complete and return Form 13 before Friday 2nd February.

Music Licences (Copyright)

Music – Whenever you play a sound recording in a public area there are two separate licence fees that need to be paid for. There is a copyright fee for the musical and lyrical composition (PRS) and a separate copyright fee for the actual sound recording (PPL).

To obtain the PPL licence exhibitors must complete and return Form 12 before Monday 12th February. The cost for this licence is £20.60 + VAT per stand per day.

Exhibitors must also contact PRS directly for their licence. Please telephone them on 0800 068 48 28 and ask for an Exhibition Permit. The earliest an Exhibition Permit can be booked is 30 days before the event.


Knight Rigging are contracted to put any required points in the ceilings of Manchester Central. Please return Form 10 directly to Knight Rigging before Friday 9th February to avoid a late booking surcharge.

Stand cleaning

The cleaning of stands will be arranged by the Organisers on a daily basis. Exhibitors are responsible for their own cleaning of exhibits on display. Exhibitors should contact the Organisers office if there are any problems with stand cleaning.

Stand construction – Shell Scheme

Intershell Systems Limited are the official shell scheme contract for the show. Any queries in relation to the construction of the shell scheme of the stands should be made directly to Intershell. All specifications are detailed on this specification sheet. Please us this sheet when ordering graphics.

Panels: Aluminium Modular Scheme. 2460mm high, colour – white
Fascias: Pink
Carpet: Fuchsia
Name Board: Consist of capital and lower case 50mm white lettering on pink card, fixed to the fascia. Exhibitors are requested to fill in the precise company name on Form No 3. (return by Friday 26th January)

Height Restrictions: If any part of your stand exceeds 2.5 metres in height, a detailed plan must be sent to the Organisers by Friday 19th January. (please note maximum stand height is 4 metres)


Stand construction – Space Only Sites

All Space only exhibitors are required to submit a plan of their stand including all dimensions. This should be sent with a Risk assessment, CDM Plan, Method statement and proof of current public liability insurance. Please send 2 copies of everything. Stands must be built within the area of space contracted. No stand should impinge or overhang the gangways. The back of all space only stands must be finished. All space only stand that back onto shell scheme stands must be finished down to 2.4m

All stand drawings must be sent to the organisers for approval before Friday 19th January,

Height Restrictions: The maximum height for the complete space only build must be below 4m in height.

Telephone lines

Exhibitors requiring a temporary telephone line to their stands must contact BT Business Sales directly on 0800 800 152. Please place your order as soon as possible. Lines need to be put in place during build-up.

123 Hire supply mobile credit and debit card terminals. This system does not need a landline. If you require this service please complete and return Form 13 before Friday 2nd February.

Vehicles as part of an exhibition stand

Exhibitors must inform the Organisers if they intend to display a vehicle on their stand. This can be done by completing and returning Form 5 of this manual before Friday 26th January.

Exhibitors displaying vehicles will be allocated a time during build-up to deliver their vehicle to the venue.

Visitor show guide

As an exhibitor, you are entitled to a free editorial in the visitor show guide (maximum 50 words).  Please email your entry (with a colour picture and colour logo) to yve@hamerville.co.uk.   Please make sure the Company name, full postal address, telephone number, fax number, website and email addresses are included on the email.  The deadline date for the show guide is Friday 2nd February.

Any queries regarding the visitor guide please contact Yve on 01923 237799 x 2116.

We are offering exhibitors the opportunity to back up their free entries in the guide with a low cost advertisement on one of the limited number of pages that we are holding in reserve.  If you are interested in advertising in the guide, please contact Oliver Shannon Tel: 01923 237799 Mobile: 07769 976298.

Visitor Registration/Data Pens

Visitors to the exhibition will be registered by computer. Data Pens are available for hire enabling exhibitors to obtain details of all visitors visiting their stand. This service is available to order online here.

Water and waste

Exhibitors requiring water and/or waste to their stand should return Form 11 before Friday 9th February. Please liaise with GES when ordering the water and waste as the location of the pipes may affect your stand design or layout.


Free WIFI is available at Manchester Central.