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Exhibitor Info

Pro Hair Live 2020
Sunday 23rd February
10am - 5pm
Monday 24th February
10am - 4.30pm
Manchester Central

Reasons to exhibit

Pro Hair Live is an unmissable industry event for actively-working hair professionals and leading suppliers and manufacturers.

Visitors come to see all the very latest products, tools and technologies from key brands – all under one roof.

Pro Hair Live only features companies that are relevant and committed to the hairdressing industry. It creates a hair-focused environment where top brand owners can engage directly with the key people from top salons.

If you would like to discuss exhibiting at Pro Hair Live, please call Oliver Shannon

01923 237799

Download brochure

To receive the latest version of the Pro Hair Live floorplan, please email Oliver Shannon

The information detailed in the manual should provide you with everything necessary for your successful participation at Professional Hairdresser Live 2020. Some of the services explained will be essential to your participation, while others are an optional extra. Below are outlined the ways we recommend you use the information enclosed.

  1. Read the information in full now this will ensure you are immediately aware of stand information, restrictions, cut off dates for orders etc.
  2. Fill in and return all request/requirement forms immediately if possible; if not, please ensure you do so by deadline dates.
  3. Keep photocopies of any forms you complete and return, and bring them with you to the show. They will be invaluable should you have any queries on site.

The checklist page should assist you with meeting deadline dates.

Please ensure that your stand designers and fitters are aware of the regulations concerning stand construction, the use of officially appointed contractors and the build-up and breakdown times.

If there is anything further you need to know please give Kirstin Eldridge a call on: (01494) 714599 or email:

Please note that any company that has not paid in full will not be permitted to exhibit at the show.

Please scroll down for the full Exhibitor Manual.

Go here for checklist and to download exhibitor forms

Exhibition Organiser

Kirstin Eldridge
Tel: 01494 714599

Exhibitions Sales Team

Oliver Shannon
Tel: 01923 237799
Mobile: 07769 976298

Alana Asher
Tel: 01923 237799

Official Contractors

Audio Visual

Sirius Conference & Events Ltd

Unit C4, The Bridge Business Centre

Timothy’s Bridge Road

Stratford Upon Avon

Warwickshire CV37 0HT

Tel: 01789 269262

Fax: 01789 269862


Ernie England
Tel: 07866 610100


The Intershell Group

Intex House

Avondale Way


Gwent NP44 1TS

Tel: 01633 838283

Fax: 01633 838299


The Intershell group
Intex House
Avondale Way
Gwent NP44 1TS
Tel: 01633 838283
Fax: 01633 838299


The Intershell group
Intex House
Avondale Way
Gwent NP44 1TS
Tel: 01633 838283
Fax: 01633 838299

IT Services

Events IT
Manchester Central
Tel: 0161 8277676

Mobile Credit Card Terminals

123 Hire Ltd
120 Lenman Street
E1 8EU
Tel: 0800 5423 123
Fax: 0800 5427 123


Knight Rigging Services
Unit 5
Aldon Road
Tel: 01253 894688
Fax: 01253 752976

Shell Scheme

The Intershell Group

Intex House

Avondale Way


Gwent NP44 1TS

Tel: 01633 838283

Fax: 01633 838299

Visitor Registration

10 Millfield House
Woodshots Mead
WD18 8YX
Tel: 01923 690650
Fax: 01923 690691

Water & Waste

Silverstone Drive
Gallagher Business Park
Tel: 02476 380 333

General information


Friday 21st February
Space only Exhibitors 1000 – 1900

Saturday 22nd February
All Exhibitors 0830 – 1900

Sunday 23rd February
All Exhibitors 0815 – 0945

Exhibition Opening Times

Sunday 23rd February 1000 – 1700
Monday 24th February 1000 – 1630

Please note we require all exhibitors to be on site ready for visitors
by 9.30am on both show days.


Monday 24th February 1700 – 2000

Exhibitors are reminded that the exhibitor or his contractor must remove any materials scrapped at the end of the exhibition. The removal of all exhibits must be completed by 8.00pm. Property not removed by the end of the breakdown period may be disposed of at the discretion of the Organisers. Exhibitors will be liable for any charges thus incurred.


General information

Audio visual equipment hire

Sirius Conference & Events Ltd are the official AV contractor for the show. AV requirements can be ordered by returning Form 14 to Sirius ASAP.

Build-Up information

Guidelines for trouble free build-up for the show are available for download here.

Car Parking

Exhibitors can obtain special Car Park Vouchers at a reduced rate for the build up, breakdown and open days of the event. Tickets must be purchased in advance through the NCP website ( Please enter the code EXHIBMC to receive the discount.

Please note that the Manchester Central UnderCroft Car Park has a height restriction of 2m.


Exhibitors with shell scheme stands will have fuchsia carpet included within their stand.

Exhibitors with site only stands are responsible for organising their own carpet requirements. Please contact Ernie England on 07866 610100. Or email:

The exhibition aisles will be carpeted in fuchsia.


All catering requirements must be supplied through the venue. It is not permitted to bring in outside supplies of food and drink on to the stands. If you would like to order stand catering please use the venue’s online ordering service:


Manchester Central does not have any storage facilities for exhibitors. Any deliveries must arrive during the tenancy period and be collected before the end of the tenancy. Please address deliveries as follows:

Your Company name and stand number
Professional Hairdresser Live
Central Hall
Manchester Central
M2 3GX

Demonstration and working exhibits

Exhibitors should confirm details of any demonstration on Form 1 and Form 1.1 of this manual.

In order to offer some advice to those Exhibitors planning to demonstrate equipment in the exhibition hall, the following notes have been prepared:

All running machinery and other working apparatus shall be efficiently guarded to the satisfaction of the Authorities to prevent injury to persons.

Exhibits must be so positioned that at no time will they intrude into the gangway or hazard visitors.

Starting devices on machines should be isolated to prevent visitors operation unattended exhibits.

Proper consideration shall be given to the conditions under which the equipment is being demonstrated which may well differ considerably from the conditions under which it is normally installed and for which the normal safeguards will no longer by appropriate.

Any exhibit or process that generated noxious to toxic fumes, exhausts or smoke of any kind shall be so arranged as to have an effective exhaust system to the outside atmosphere.

The use of compressors, sprayers, auto-trucks and similar plant powered by internal combustion engines is normally prohibited when visitors are in the hall.

The organisers reserve the right to terminate the equipment demonstration at any time.

All supplies of fuel to be kept outside the exhibition in a controlled store for flammable items.

Textile fabrics, signs or other materials used for interior decorative purposes within stands shall be of the following materials: non-combustible material, inherently non-flammable material, durably flame proofed fabric and plastics material acceptable to the local Fire Brigade.

Exhibitors should contact the Organisers for further details should they have any queries relating to the above mentioned points.


Any charges imposed upon the Organiser for damage to the site caused by an Exhibitor or his contractor will be passed on to the Exhibitor in question.


Electrics are not provided as part of the shell scheme package. The Intershell Group are the official electrical contractor for the show and must carry out all electrical work on stands. Any queries regarding electrics should be made direct to The Intershell Group – 01633 838283.

Electrical requirements can be ordered by returning Form 6.1 (Shell Scheme Exhibitors) or Form 6.2 (Freebuild Exhibitors) to The Intershell Group before Saturday 8th February, attaching a sketch showing the approximate positioning of all ordered electrical items.

Exhibitors Badges

Exhibitor Badges can be ordered online on this link.

These will be available for collection during show build up.

Alternatively you can register all stand personnel details on site during build up to print off your exhibitor badges.

In the interests of assisting visitors it is essential that all stand personnel wear identification badges at all times.

Fire precautions

By order of the Local Fire Authority, the required number of standard type water/gas fire extinguishers will be sited within the show. Exhibitors who, because of the nature of their exhibits, require a special type of extinguisher must contact the Organisers prior to the show.

First AID facilities

First aid facilities will be available though out the duration of the Exhibition by contacting a member of the Exhibition team

Forklift Services

Intershell have been appointed to supply fork lift services at the event. If you require this service please complete Form 8 and return it to Intershell before Sunday 16th February.


Intershell has been appointed to supply on hire, a full range of stand furniture as required by the Exhibitors. They have created special package deals for exhibitors – download them here. Please contact Intershell to discuss either package details or alternative furniture options. Website – Email – Tel: 01633 838 283.

Health & Safety

Exhibitors must ensure that all individuals, companies, exhibits, special features and materials they bring to the exhibition comply with the Health & Safety at Work etc Act 1974. Exhibitors must ensure that due thought and consideration is given to their own and others health, safety and welfare throughout the event and so far as is reasonably practicable, that their actions – or omissions – do not give rise to accidents, injuries or an unsafe working environment.

Health and Safety Declaration (Form 2)

All exhibitors MUST complete and return Form 2 by Friday 24th January to indicate their commitment to Health and Safety at the exhibition

Risk Assessments – Shell scheme exhibitors

Shell scheme exhibitors are not always required to undertake risk assessments. You may obtain exemption from the above by completing and returning Form 1 before Friday 24th January. However, certain activities or displays may require you to undertake a Risk Assessment (a sample risk assessment is available online – Form 1.1), prior to the exhibition, identifying the hazards present on site and ways in which you will minimise and control these risks.

Form 1.1 needs to be returned with Form 1 before Friday 24th January.

Risk Assessments – Space only exhibitors

All Space Only exhibitors MUST undertake a Risk Assessment prior to the exhibition, identifying the hazards present on-site and ways in which you will minimise and control these risks. You must also obtain copies of risk assessments from all your appointed contractors who undertake work on your stand. A sample risk assessment is available online (Form 1.1)

Hotel accommodation

Jigsaw Conferences have reserved local hotels for exhibitors. If you would like to book one of these hotels please contact Jigsaw Conferences (0870 752 0433). Alternatively you may prefer to use the online booking system


All Exhibitors are required to hold insurance to cover the legal liability for negligence. This Public Liability Insurance must be for an indemnity of at least £2,000,000.00.

Exhibitors are required to indemnify the Organisers against all liabilities, action costs and compensation for injury or loss of any property, arising as a result of their occupancy of a stand or of any act, omission or negligence by the Exhibitor or agent or any other person under his direction.

Although every reasonable precaution is taken to prevent any loss or damage to exhibitors property, the organisers cannot accept responsibility for any loss or damage that may befall the person or property of the exhibitor from any cause.

Exhibitors and contracts are insured under Public Liability Insurance. This does not protect property owned by the Exhibitor or Contractor and, therefore Exhibitors are reminded to insure displays, equipment and staff property against loss or damage.

Event Insurance are exhibition insurance specialists. You can contact them direct
on 0800 515980/01425 470360.

Please send proof of your current public liability insurance (NOT a copy of your Employers Liability Certificate) for inspection by Friday 24th January to Kirstin Eldridge, Professional Hairdresser Live, Regal House, Regal Way, Watford, Herts, WD24 4YF.

Internet connection

Free WIFI is available at Manchester Central. Exhibitors requiring a hardwired connection on their stand should contact Manchester Central directly. Requirements can be ordered through this link –

Mobile Credit cards terminals

123 Hire supply mobile credit and debit card terminals. This system does not need a landline. If you require this service please complete and return Form 13 before Friday 7th February.

Music Licences (Copyright)

Music – Whenever you play a sound recording in a public area then a music licence must be obtained.

Please contact PRS/PLL Music Licences to obtain this. Tel: 0800 0720 808. Website:

Radio microphones

Please note that no licence free radio microphones are used to be used at this event.

If you are using a radio microphone that has not been ordered through the official show AV contractors (Sirius) then could you please email a copy of your licence to:

RF licensing allows harmonisation across all the different users at this event. If you have any queries regarding licences please contact Ofcom –


Knight Rigging are contracted to put any required points in the ceilings of Manchester Central. Please return Form 10 directly to Knight Rigging before Friday 7th February to avoid a late booking surcharge.

Stand cleaning

The cleaning of stands will be arranged by the Organisers on a daily basis. Exhibitors are responsible for their own cleaning of exhibits on display. Exhibitors should contact the Organisers office if there are any problems with stand cleaning.

Stand construction – Enclosed Exhibition Stands (50% rule)

– Fully enclosed stands are not permitted on the exhibition floor.
– Exhibits and walling must be positioned in such a way as not to obstruct the view of the exhibition or adjacent stands.
– Only up to 50% of any open side of stands are permitted to have an outside wall.
– The organisers will not allow walls to be stepped back in order to overcome this ruling.
– Solid runs of walling along open perimeters are not permitted unless facing a venue wall.
– Under no circumstances are neighbouring stands to be visually blocked off from the rest of the exhibition

Exceptions to the above will be considered by the organisers on a case by case basis.

Stand construction – Shell Scheme

Intershell Systems Limited are the official shell scheme contract for the show. Any queries in relation to the construction of the shell scheme of the stands should be made directly to Intershell. All specifications are detailed on this specification sheet. Please us this sheet when ordering graphics.

Panels: Aluminium Modular Scheme. 2460mm high, colour – white
Fascias: Pink
Carpet: Fuchsia
Name Board: Consist of capital and lower case 50mm white lettering on pink card, fixed to the fascia. Exhibitors are requested to fill in the precise company name on Form No 3. (return by Friday 24th January)

Height Restrictions: If any part of your stand exceeds 2.5 metres in height, a detailed plan must be sent to the Organisers by Friday 17th January. (please note maximum stand height is 4 metres).

Shell Scheme Graphics

Intershell are able to print graphics that fit onto the shell scheme. The size of the board for the artwork is 950mm x 2320mm. Price for each individual board would be £130.00 + VAT per board, to print and fit the graphics to the shell scheme. Artwork would be required before Monday 10th February.

Please contact Nigel Tunn for further details. Tel 01633 838283 Email:


Stand construction – Space Only Sites

All Space only exhibitors are required to submit a plan of their stand including all dimensions. This should be sent with a Risk assessment, CDM Plan, Method statement and proof of current public liability insurance. Please send 2 copies of everything. Stands must be built within the area of space contracted. No stand should impinge or overhang the gangways. The back of all space only stands must be finished. All space only stand that back onto shell scheme stands must be finished down to 2.4m. Vision panels are required in all doors.

All stand drawings must be sent to the organisers for approval before Friday 17th January.

Height Restrictions: The maximum height for the complete space only build must be below 4m in height.


Vehicles as part of an exhibition stand

Exhibitors must inform the Organisers if they intend to display a vehicle on their stand. This can be done by completing and returning Form 5 of this manual before Friday 24th January.

Exhibitors displaying vehicles will be allocated a time during build-up to deliver their vehicle to the venue.

Visitor show guide

As an exhibitor, you are entitled to a free editorial in the visitor show guide (maximum 50 words).  Please email your entry (with a colour picture and colour logo) to   Please make sure the Company name, full postal address, telephone number, fax number, website and email addresses are included on the email.  The deadline date for the show guide is Friday 7th February.

Any queries regarding the visitor guide please contact Yve on 01923 237799 x 2116.

We are offering exhibitors the opportunity to back up their free entries in the guide with a low cost advertisement on one of the limited number of pages that we are holding in reserve.  If you are interested in advertising in the guide, please contact Oliver Shannon Tel: 01923 237799 Mobile: 07769 976298.

Visitor Registration/Data Pens

Visitors to the exhibition will be registered by computer. Data Pens are available for hire enabling exhibitors to obtain details of all visitors visiting their stand. This service is available to order here.

Water and waste

Exhibitors requiring water and/or waste to their stand should return Form 11 before Friday 7th February. Please liaise with GES when ordering the water and waste as the location of the pipes may affect your stand design or layout.


Free WIFI is available at Manchester Central.